Refund policy

Returns

 
Our return policy lasts 14 days. If more than 14 days has passed since your purchase, please email us in advance about the return and we can suggest a solution.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Domestic Returns from Finland 

We offer free returns for orders of full priced items from Finland.

Discounted items - please note we will deduct 10 euro return fee for any discounted items purchased from Finland.

The deliveries include a ready return label in the package. Place the shipping label on top of the old shipping label and return the package to the pickup location. Please email us in advance of the return, so that we can track the returned goods.

International Returns

Please email us about your return and we will send you a return label for your parcel. The return cost for shipments from EU is 15euros. Return fee for shipments from outside EU is 25euros. This will be deducted from the refund amount. Please send us an email with the reason for return and order number: info @ archetype-label.com.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that normal shipping fees are non-refundable.

Exchanges

If you ordered the wrong size or colour and you need to exchange the item, please send us an email at info@archetype-label.com. We will send further instructions by email.

If you have any questions before your purchase, please do not hesitate to email us. We can give more detailed information about sizes, colours, materials in advance of your purchase.